SAP Data Cloud
The customer data self-service solution.
Omnichannel opportunities pose a distinct challenge: consolidating customer data from various sources and channels while ensuring robust data protection and streamlined consent management, which form the bedrock of customer trust.
With the SAP Customer Data Cloud, you enhance the customer experience across marketing, commerce, sales, and service. This module seamlessly integrates online and offline data, providing deeper insights into your customers while reassuring them that their data is securely handled at all times.
Compelling Reasons to Choose SAP Customer Data Cloud
The comprehensive
COMPREHENSIVE – record consents and preferences across the organization.
THOROUGH – document processes in an audit-compliant manner.
PRACTICAL – customers can view and modify their data and preferences anytime through the Self-Service Center.
Pragamatic
PRACTICAL – Seamless integration: One central login for social media and proprietary platforms.
SECURE – Reliable identification: Unique and secure customer identification through modern standard procedures.
UNIFIED – Streamlined operation: A centralized login system that dynamically interacts bidirectionally with all your systems.
SAP's Customer Data Solution
RESPONSIBLE – Facilitates legally compliant, seamless data storage.
CLEAR – Confidential data handling lays the foundation for bolstering customer trust and minimizing compliance risks.
SIGNIFICANT – Proper utilization of customer data enhances customer loyalty and retention.
